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Neighborhood Services Organization

Case Manager-PD II

Housing – Oklahoma City , Oklahoma
Department Housing
Employment Type Part-time

The Palo Duro II Client Advocate is responsible for assisting in the management of NSO's permanent supportive housing program Palo Duro II.  This program offers a total of 14 individual apartment units to those who experience chronic homelessness and who have been diagnosed with a mental illness.

Essential Functions

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Explain rules, policies, and regulations to tenants. 
  • Establish and maintain collaborative working relationships with homeless shelters and community resources.
  • Prepare required monthly reports.
  • Promote goals of the organization through tours and presentations.
  • Maintain consistent feedback regarding all major areas of programs functioning.
  • Work with residents and other staff members to maintain safety, cleanliness, and overall appearance of interior/exterior of facility.
  • Report volunteer needs to Volunteer Coordinator.
  • Assist with supervision of volunteer projects as needed.
  • Other duties as assigned

Education and/or Experience

  • High School diploma or general education degree (GED) required.
  • Experience working with the homeless and underserved population preferred.
  • Must have valid driver's license and auto insurance.
  • Clearance of background check and drug screen.

Skills and Abilities Required

  • Clear, oral and written communication skills.
  • Basic knowledge of computer literacy skills.
  • Patience when assisting population served.
  • Ability to handle multiple projects and tasks simultaneously.
  • Ability to work as cooperative and supportive team member
  • Knowledge of safety policies and procedures.  Adherence to policies and procedures are a must.

Schedule

This position status is part-time between 20-24 hours per week.  The typical schedule will be Monday through Friday and rotating Saturdays (approximately once every other month).

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  • Location
    Oklahoma City , Oklahoma
  • Department
    Housing
  • Employment Type
    Part-time
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